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I wish I could find this grocery store. I hate self-check out, particularly when I have produce. I don’t want to key in codes or weigh apples. I don’t want to bag my own. Recently, the checker in the only full-service lane closed as I approached, leaving two express lanes free. Of course, self-check was wide open. I wheeled right in, remarking there was no full-service check line open. She suggested self- check or waiting for a full-service lane.
I told her, “I’m not doing that.” The supervisor walked over and I voiced my complaint.
She explained express lane was not set up for full-service. I explained that I had no intention of using self-check. They did check me out. I have a real problem with stores expecting shoppers cutting labor costs and expecting me to assume responsibility.
I’m right there with you!
It bothers me when there is a store employee standing beside those awful self checkout guiding customers toward them…
Him/her: “The self-check is open. Would you like to use it?”
Me: “No, thank you.”
Him/her: “It’s quick and easy!”
Me: “Nope. I’ll wait.” (and saying inside my head ‘It will be neither quick nor easy. Or even painless!’)
The three times I’ve given it a try have been disastrous. I’ve followed the instructions, scanning the codes, and inevitably half-way through each of those three times have gotten the attention grabbing BEEP! BEEP! BEEP! Please scan the item again. Please scan the item again. Please scan the item again. After the computer became fed up with my trying, the beeps turned into BONK! BONK! BONK! Which set off two managers running like track stars to my register and ending up scanning all my groceries themselves, while I;m thinking “if only y’all had done this in the first place…”
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Don’t ever cut corners and try to avoid bagging. They go nuts! The boy good thing is, I love hearing them boss my husband. He thinks he’s the master of the universe and they tear him up. The only thing better is when the navigator starts ragging him.
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Haha!
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See, I think if they would cut the costs of the products sold there then that’s different. I just hate it if the prices go up and you can tell that they save money on things like checkout… I actually prefer now to pack my own bags as most of the checkout clerks do a shocking job (think eggs on the bottom with all heavy items on top and stuff like that). So rather than coming home and having vegetables or fruits squashed or eggs broken because they were not put into the bags properly, I do it myself. Having said that: I grew up in a country where you always packed your groceries so it’s probably easier for me to go with that flow again.
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It’s not right if you don’t get something, like better prices.
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If we benefited in some way, like lower prices… but that’s too much to ask, eh?
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You know that won’t happen.
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Of course not.
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In each business they want to cut costs and then we hear debates on TV and newspapers arguing about why students are not getting parttime jobs.
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No kidding.
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Sometimes self checkout is okay. But i agree with when it is produce it is a pain and the machines have a mibd if their own..
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I’m happy, that we haven’t got the self-check-out here, where I live in Spain. I do also prefer to get the service, even if it is not that good all over. Then I use the good places, Linda 😀
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You might get it.
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You are right, it will come, but I’m willing to wait for many years yet 😀
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I’d like to live near a lot of small shops where I knew everybody who worked there like when I was a child.
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I do my best to shop many things in such small shops here Linda. We do have huge supermarkets, I only use those for few items. So I do fully understand you.
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I live in a small community with no stores. We only have truck stops, a library, a post office. I do wish we had a grocery store. I miss local businesses.
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I do understand you. Where I lived in Denmark, just before I moved to Spain, we had nothing more than a machine/tractor shop and 7 km to the nearest shopping possibility 😀
I live in a coast area of a city, where we do have a local grocery shop, some private sellers of vegetables, otherwise I have the city max. 10 minutes from my house, so easy for me to shop now.
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We used to have a small market that sold fresh home produce, baked goods, and local products. They even had a butcher and made sausage. I really miss it.
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That does also sound great. I would like that too.
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Too bad it went under.
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It’s the way of supermarket progress I’m afraid. Gone are the 10 items or less lanes, now it’s self checkout and when you have someone with a fully laden trolley it doesn’t quite seem fair on the rest of us with only three or four items. The selfies don’t like me either. There will always be something that won;t take or register, but the open cashier lanes are few. I was however glad of a selfie when I went into a different branch of a familiar store. Queues were down the aisles on the cashier lanes, and all I wanted was just one thing…………. a 22p bread roll! In and out on the self checkout in less than 30 seconds as I even had the right money!
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Now that’s a happy ending!
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I was relieved, because if they didn’t have the selfies, I would have left the roll and gone elsewhere!
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Bet you would.
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I’ve done it actually !
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I agree with you! I only use the self check when I have one or two items. Otherwise, I want a full service check out.
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I use self-check when it’s so simple I can’t fail.
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Haha! Me too!
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Maybe it will get smoother.
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You are not alone!
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It is a pain with produce. Makes me feel like adding alcohol to my basket so they have to check it. I may have to start drinking.
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Oh, well, I never thought of that. I don’t drink. But I guess I could buy alcohol for others…. Hmmmmm…..
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It helps…and friends would love you.
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Hahahahaha, they would indeed.
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Surely we are helping preserve their jobs if we use human checkouts.Though often they have more staff helping people with the self service!
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I guess they think they’ll eventually get us trained.
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Unfortunately, this is the way things are heading, almost everywhere.
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I know, but I don’t like it.
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